Terms and Conditions

Effective Date: February 10, 2026

Welcome to the website of Made Simple Heating & Air. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Services Provided

Made Simple Heating & Air provides residential HVAC services, including but not limited to heating and air conditioning installation, repair, maintenance, indoor air quality solutions, and smart comfort controls across Santa Clara County and the surrounding Bay Area.

2. SMS/Mobile Messaging Program

By providing your phone number and opting in to receive messages, you agree to receive recurring automated and manual text messages from Made Simple Heating & Air.

Consent: Your consent to receive text messages is not a condition of purchase.
Message Content: Messages may include appointment reminders, technician ETAs, service quotes, follow-up inquiries, and occasional promotional offers.
Message Frequency: Message frequency varies based on your interactions with us and your service schedule.
Rates: Message and data rates may apply from your mobile carrier.
Opt-Out: You can cancel the SMS service at any time. Just text STOP to our number. We will send you a one-time confirmation text that you have been unsubscribed.
Support: If you are experiencing issues, reply with the keyword HELP or contact us directly at 408 290-4105 or info@madesimpleheatingandair.com.
Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

3. Privacy & Data Security

Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy.

Mobile Information: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. User Conduct

By using this site, you agree not to:

Use the site for any illegal purpose.
Submit false or misleading information regarding service requests.
Attempt to interfere with the proper working of the website.

5. Appointments and Cancellations

While we strive for punctuality and fast turnaround times, service windows are estimates. We reserve the right to reschedule appointments due to weather, emergencies, or unforeseen technical challenges. Please provide at least 24 hours’ notice for cancellations when possible.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Made Simple Heating & Air and is protected by copyright laws.

7. Limitation of Liability

Made Simple Heating & Air shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or services. Our liability is limited to the maximum extent permitted by law in the State of California.

8. Governing Law

These terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site or our services following any changes constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Phone: 408 290-4105
Email: info@madesimpleheatingandair.com

Address:3030 Lawrence Expressway,
Santa Clara, CA 95051